Inbound Customer Advisor – English-Speaking Market

Location: Rabat (Yousoufia District)
Schedule: Rotational Shifts (Inbound Calls)
Salary: 8,000 MAD net/month + Performance Bonuses + Regular Financial Incentives
Contract Type: Permanent (CDI) – CNSS from Day 1

Job Description

We are looking for a motivated and customer-oriented Inbound Customer Advisor to join our team in Rabat.
You will be responsible for handling incoming calls, providing accurate information, and ensuring an excellent customer experience.

Main Responsibilities

Manage and respond to inbound customer calls

Provide clear, accurate, and professional information

Identify customer needs and offer appropriate solutions

Meet quality and performance targets

Profile Requirements

Previous experience in a call center (mandatory)

Excellent English communication skills (spoken and written)

Strong customer service and interpersonal abilities

Positive attitude, team spirit, and motivation to succeed

What We Offer

Competitive salary: 8,000 MAD net/month + Bonuses

Performance-based bonuses and regular financial challenges

Permanent contract (CDI) with CNSS from the first day

Two-week paid training on products, tools, and customer service methods

Opportunities for professional growth within a dynamic team

How to Apply

If you are fluent in English and passionate about customer service, we would love to hear from you.
Apply now and join a company that values professionalism, performance, and career development.